15Nov 15
Glasgow Centre Tours
Published by jasmac

Glasgow Central Tours part of the Network Rail group, had major issues with their new booking system that had just went live. It was created by another design company in Glasgow, the product the client received wasn’t working, it was slow and un-repsonsive and not taking bookings correctly.

 

glasgow_tours_mobile_viewThe client wanted to take tour bookings online via the website and basically it wasn’t, with their customers gettingĀ  blank white screens when trying to view the website or book tickets.

 

This was resulting in lost ticket sales and they had enough of trying to fix the broken website. After talking to them about all the problems they had on their existing website, we checked out the website for them, we then had to pass on the sad news that it woudl be quicker and cleaner to bin that broken system and go with a new system with us. They also never liked the branding of the company that the other designers had done, so this was in need of a overhaul aswell as the website.

 

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We started work on the new logo and website, which was in the style and colours they wanted. With our custom coded wordpress and woocommerce we have the website back online and running as it should have been for them in a short period of time. The online calendar is fast espically for viewing months ahead and letting people book their tickets smoothly. The client was so happy to have a working system, that we then took further by adding in new fatures for them including gift vouchers which tied in seamless with the barcode ticket system we have created for them.

 

Completing the website in a short time for the client, as daily they were losing bookings, it was all hands on deck to ensure the website re-launch ran without further errors. After one month of the new online booking system in place, ticket sales over 4200% up on their old website sales. We have now completed various other graphic design branding work for this client including posters, banners and flyers all in the company branding to help promote their business over the coming months.

 

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